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0207 3811411 / info@bellillo.co.uk

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Bellillo

We take the privacy of the Site users very seriously. We ask that you read this privacy policy ('the Privacy Policy') carefully as it contains important information about how we will use your personal data.

 

For the purposes of the Data Protection Act 1998, Bellillo Limited ('we' or 'us') is the 'data controller' (i.e. the company who is responsible for, and controls the processing of, your personal data).

 

PERSONAL DATA WE MAY COLLECT ABOUT YOU

 

We will obtain personal data about you (such as your name, address, email address, telephone number, other contact details, shipping details, information in an enquiry, and buying behavior) whenever you complete an online form, e.g. through a ‘Contact Us’ page on our Site.

 

For example, we will obtain your personal data when you register to use this Site, send us feedback, contact us for any reason, sign up to a service, or enter a competition through the Site.

 

We may also obtain sensitive personal data about you if you volunteer it during the completion of an online form. If you volunteer such information, you will be consenting to our processing it for the purpose of marketing or market research.

 

In providing personal details for yourself you warrant to us that the said personal details are all true and accurate, not misleading in any way, and that they do relate to you and not to any other person.

 

We may monitor your usage of this Site. This may include monitoring how many times you visit, which pages you go to, traffic data, location data and the originating domain name of a user's internet service provider. This information helps us to build a profile of our users. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually. Please see further the section on 'Use of cookies' below.

 

Occasionally we may receive information about you from other sources (such as credit reference agencies) which we will add to the information which we already hold about you in order to help us provide goods and services, improve and personalise our services to you.

 

HOW WE MAY USE YOUR PERSONAL DATA

 

We will use your personal data for the purposes described in the data protection notice that was given to you at the time your data were obtained. These purposes may include by way of example only:

 

- to help us identify you and any accounts you hold with us

 

- administration

 

- statistical analysis

 

- customer profiling and analysing your purchasing preferences  marketing--see 'Marketing and opting out' below

 

- fraud prevention and detection

 

- billing and order fulfilment

 

- credit scoring and credit checking--see 'Credit checking' below

 

- customising this Site and its content to your particular preferences

 

- to notify you any changes to this Site or our services which may affect you  security vetting

 

- improving our services

 

MARKETING AND OPTING OUT

 

Unless you have asked us not to do so, we may also share your personal data with organisations who are our business partners and we or they may contact you, unless you have asked us or them not to do so, by mail, telephone, SMS, text/picture/video message, fax, email, other means about products, goods, services, promotions, special offers, charitable causes which we believe may be of interest to you.

 

If you prefer not to receive any further marketing communications from us, you can opt out at any time. See further 'Your rights' below.

 

DISCLOSURE OF YOUR PERSONAL DATA

 

We may disclose your personal data to:

 

- our agents and service providers (e.g. providers of web hosting or maintenance service)

 

- credit reference agents--see 'Credit checking' below

 

- law enforcement agencies in connection with any investigation to help prevent unlawful activity  

 

- our business partners in accordance with the 'Marketing and opting out' section above.

 

KEEPING YOUR DATA SECURE

 

We will use technical and organisational measures to safeguard your personal data, for example:

 

- we store your personal data on secure servers

 

Whilst we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data which are transferred from you or to you via the internet.

 

MONITORING

 

We may monitor and record communications with you (such as telephone conversations and emails) for the purpose of quality assurance, training, fraud prevention and compliance.

 

INFORMATION ABOUT OTHER INDIVIDUALS

 

If you give us information on behalf of someone else, you confirm that the other person has appointed you to act on his/her behalf and has agreed that you can:

 

- give consent on his/her behalf to the processing of his or her personal data  

 

- receive on his/her behalf any data protection notices

 

- give consent to the transfer of his/her personal data abroad

 

USE OF COOKIES

 

A cookie is a small file of letters and numbers that we put on your computer if you agree. These cookies allow us to distinguish you from other users of our Site, which helps us to provide you with a good experience when you browse this Site and also allows us to improve this Site.

 

Read more about the individual cookies we use and how to recognise them by clicking here.

 

TRANSFERS OF DATA OUT OF THE EEA

 

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA")*. It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

 

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

 

* The EEA comprises the EU member states plus Norway, Iceland and Liechtenstein.

 

YOUR RIGHTS

You have the right, subject to the payment of a small fee (currently £10) to request access to personal data which we may process about you. If you wish to exercise this right you should:

 

- put your request in writing

 

- include proof of your identity and address (e.g. a copy of your driving licence or passport, and a recent utility or credit card bill)

 

- attach a cheque in the amount of £10 made payable to Bellillo Limited -- specify the personal data you want access to, including any account or reference numbers where applicable.

 

You have the right to require us to correct any inaccuracies in your data free of charge. If you wish to exercise this right you should:

 

- put your request in writing

 

- provide us with enough information to identify you (e.g. account number, username, registration details)

 

- specify the information that is incorrect and what it should be replaced with.

 

You also have the right to ask us to stop processing your personal data for direct marketing purposes. If you wish to exercise this right you should:

 

- put your request in writing (an email sent to info@bellillo.com with a header that says 'Unsubscribe' is acceptable)

 

- provide us with enough information to identify you (e.g. account number, username, registration details)

 

- if your objection is not to direct marketing in general, but to direct marketing by a particular channel (e.g. email or telephone) please specify the channel you are objecting to.

 

We may change this Privacy Policy from time to time. You should check this policy occasionally to ensure you are aware of the most recent version which will apply each time you access this Site.

 

NOTICES

 

Unless otherwise expressly stated in these Terms of Use, all notices from you to us must be in writing and sent to our contact address stated below in the section ‘Our contact details’ and all notices from us to you will be displayed on our website from time to time.

 

EVENTS BEYOND OUR CONTROL

 

We shall have no liability to you whatsoever for any failure in providing any service advertised on our Site that is or are caused by any event or circumstance beyond our reasonable control including, without limitation, strikes, lock-outs and other industrial disputes, breakdown of systems or network access, flood, fire, explosion, printing errors, or accident.

 

INVALIDITY

 

If any part of these Terms of Use are unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.

 

THIRD PARTY RIGHTS

 

Except for our affiliates, directors, employees or representatives, a person who is not a party to our agreement with you has no right under the United Kingdom Contracts (Rights of Third Parties) Act 1999 to enforce any terms of the said agreement but this does not affect any right or remedy of a third party that exists or is available apart from that Act.

 

TERMINATION OF ACCESS

 

These Terms of Use are effective until terminated. We may, at any time and for any reason, terminate your access to or use of the Site.

 

If we terminate your access to the Site you will not have the right to bring claims against us or our affiliates with respect to such termination.

 

We and our affiliates shall not be liable for any termination of your access to the Site.

 

OUR CONTACT DETAILS

 

We welcome your feedback and questions. If you wish to contact us, please send an email to info@bellillo.co.uk or you can call us on 02073811411 or you can write to us at our registered address: Bellillo Limited, 110/112 Kings Road SW3 4TY.

 

GOVERNING LAW

 

These Terms and Conditions will be governed by and construed in accordance with the laws of England, and the courts of England will have exclusive jurisdiction over any claim or dispute arising under or in connection with these Terms and Conditions.

PRIVACY POLICY

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